FAQ

The Jardin des Fontaines Pétrifiantes team
answers your question…

 

Got a question? We invite you to check our FAQ section below
to best plan your visit to the Jardin des Fontaines Pétrifiantes.

 

Frequently asked questions

What Covid-19 measures are in force?
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Mask wearing is compulsory for people aged 11 and over in the welcome building,  bar and restaurant.

The number of visitors in the garden at any one time is limited.

The Jardin des Fontaines Pétrifiantes has introduced a health protocol so that you can be hosted, and enjoy your tour, with complete peace of mind.

For more details: Our health measures

Are dogs accepted on site and in the Jardin des Fontaines Pétrifiantes?
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No, dogs are not allowed in the Jardin des Fontaines Petrifiantes. But they are tolerated in the welcome building, bar and restaurant.

Can I take photos and videos during the tour?
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Taking photos is authorised – and encouraged!

Can I tour the Jardin des Fontaines Petrifiantes with a pushchair?
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The site is partly pushchair accessible. But to move around the garden more comfortably, we advise using a baby carrier.

Are Chèques Vacances accepted?
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Yes, ANCV Chèques Vacances vouchers are accepted at the Jardin des Fontaines Petrifiantes (no change given, up to €30 per payment). 

Since 2021, we have also accepted ANCV Connect vouchers, which can only be used to buy tickets online (up to €30 per payment).

How long does it take to tour the Jardin des Fontaines Petrifiantes?
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The tour is self-guided and lasts about 1hr30.

How large is the garden?
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There is about 8,000 sqm of garden to enjoy.

Can I sit down while touring the garden?
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There are benches at points all along the trail, so take your time to sit down and contemplate the various moods on offer at the Jardin des Fontaines Petrifiantes.

Is there parking? Is it free?
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Yes, we have a free car park with 50 spaces, next to our welcome building. 

The car park is not in the shade.

 

Is the Jardin des Fontaines Petrifiantes accessible to disabled people?
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The garden itself is not wheelchair accessible. But our welcome building, bar and restaurant are accessible.

For people with mobility problems, more details here:  Accessibility

Can I park my motorhome?
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As we only have a small car park, motorhomes are invited to park off site, for greater manoeuvrability. There is space to park before or after the bridge over the River Isère.

Can I have lunch at Jardin des Fontaines Petrifiantes?
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For details, please visit: Places to eat

Do you have specific rates for groups of adults and schools?
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Yes, groups received specific rates, depending on how many people there are. Advance booking is required.

For more details: Adult groups , Schools & leisure and Medical-social facilities .

Are there concessionary rates?
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Yes, we offer concessions for students, job seekers, and disabled people. Proof less than three months old is required.

For more details: Times & prices

How can I buy my tickets?
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Tickets do not need to be purchased in advance, but we strongly advise you to do so.

You have two options:

- Buy on-site : you choose the date and time of your tour, subject to availability.

- Buy online: you choose the date and time of your tour. You must order your tickets at least 1 hour before your tour starts.

 

If you're a group or adults or children (about 20 people) or a medical-social facility:

Get preferential rates and book via our dedicated booking service: snat@visites-vercors.com

For more details: Groups

What payment methods are accepted?
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We accept various payment methods:

On site: cash, debit/credit cards (except Amex), bank cheques, and ANCV Chèques Vacances vouchers (up to €30 per payment, no change given), PassRégion.

Online: debit/credit cards, and ANCV Connect e-vouchers (up to €30 per payment).

 

For more details: Times & prices

What can I do after touring the Jardin des Fontaines Pétrifiantes?
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We offer Smart Deals that let you combine your tour of the Jardin with a Paddlewheel Boat cruise and/or a tour of the Grotte de Thaïs.

And don’t miss a tour of the Grotte de Choranche, a 40-minute drive away.

Discover our other tourist attractions !

How much does a guided tour of the Jardin des Fontaines Petrifiantes cost?
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To view prices based on the season, please go to:  Times & prices

Can I visit the garden with small children?
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Yes, the trail is suitable for children and adults of all ages. For very young children, we advise using a baby carrier to move around more easily.

Is the garden shady?
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Yes, the garden has plenty of shady spots – under trees, next to a waterfall, under the bamboo and so on.

And you can enjoy the coolness of the crystalliser space.