FAQ

The Grotte de Thaïs team
answers your questions…

 

Got a question? We invite you to check our FAQ section below
to best plan your visit to the Grotte de Thaïs.

 

Your frequently asked questions

What Covid-19 measures are in force?
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The Jardin des Fontaines Pétrifiantes complies with health measures as they evolve.

The Jardin des Fontaines Pétrifiantes has introduced a health protocol so that you can be hosted, and enjoy your tour, with complete peace of mind (hydro-alcoholic gel at your disposal).

Are dogs accepted on site and in the Grotte de Thaïs?
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Yes, dogs are tolerated on site and during the cavern tour, if they behave properly and are kept on a lead. Category 1 and 2 dog breeds must wear a muzzle. The guides reserve the right to refuse a dog whose behaviour is considered dangerous to the other visitors, or if there are too many dogs.

Can I take photos and videos while touring the Grotte de Thaïs?
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Photos without a pod or flash are authorised.

Can I tour the Grotte de Thaïs with a pushchair?
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No, the Grotte de Thaïs is not pushchair accessible.

But you can easily tour the cavern with a very young child, if you bring a baby carrier.

Be sure to dress them warmly: the temperature is a constant 13°C.

Are Chèques Vacances accepted at the Grotte de Thaïs?
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Yes, ANCV Chèques Vacances vouchers are accepted at the Bateau à Roue ( no change given). 

We also accept payment by ANCV Connect for your online purchases.

What is the gradient in the Grotte de Thaïs? How far underground do we go?
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You will walk about 600 metres, including about 100 steps. The stairways are fitted with handrails. The route is uneven in places, with sections that slope up and down slightly.

How long does the Grotte de Thaïs tour last?
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The tour lasts about 1 hour.

What temperature is it in the Grotte de Thaïs?
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The temperature in the cavern is 13°C all year round. We advise you to bring warm clothing and closed-toe shoes for the tour.

Is there parking? Is it free?
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Yes, we have a free car park next to our welcome building. 

The car park is not in the shade.

Is the Grotte de Thaïs accessible to disabled adults?
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The cavern itself is not wheelchair accessible. 

For people with mobility problems, more details here: Accessibility

Can I park my motorhome at the Grotte de Thaïs?
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Motorhomes are tolerated in the lakeside car park next to our building (Parking de la Plage).

Can I have lunch at the Grotte de Thaïs?
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We invite you to visit this section: Places to eat

Do you have specific rates for groups and schools at the Grotte de Thaïs?
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Yes, groups received specific rates, per their profile. Advance booking is required.

For more details:  Adult groups , Schools & leisure and Medical-social facilities .

Are there concessionary rates at the Grotte de Thaïs?
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Yes, we offer concessions for students, job seekers and disabled adults. Proof is required.

For more details: Horaires et tarifs

How can I buy my tickets for the Grotte de Thaïs?
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Tickets do not need to be purchased in advance, but we strongly advise you to do so.

You have two options:

- Buy on site: you choose the date and time of your tour, subject to availability.

- Buy online: you choose the date and time of your tour. You must buy your tickets at least 1 hour before your tour starts.

 

If you're a group or adults or children (about 20 people) or a medical-social facility:

Get preferential rates and book via our dedicated booking service via email: contact.bjt@visites-vercors.com

More details: Groups

What payment methods are accepted at the Grotte de Thaïs?
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We accept various payment methods:

On site: cash, debit/credit cards, bank cheques and ANCV Chèques Vacances vouchers.

Online: debit/credit cards and ANCV Connect e-vouchers.

 

For more details: Times & prices

What can I do after touring the Grotte de Thaïs?
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We offer smart deals to combine your tour of the Grotte de Thaïs with a cruise aboard the  Paddlewheel Boat and//or and tour of the Jardin des Fontaines Pétrifiantes .

And don't miss the  Grotte de Choranche , a 40-minute drive away. 

Discover our other tourist attractions !

How much does a guided tour of the Grotte de Thaïs cost?
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To see prices based on the season, please go to the:  Times & prices

Can I visit the Grotte de Thaïs with small children?
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Yes, the tour route is suitable for children and adults of all ages. For very young children, we advise using a baby carrier, so you can move around more easily and keep your baby warm.

Are self-guided tours of the Grotte de Thaïs possible outside of the guided-tour times?
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No, the Grotte de Thaïs can only be discovered on a one-hour guided tour.