FAQ

The Paddlewheel Boat team answers your questions…

 

Got a question? We invite you to check our FAQ section below to best plan your cruise on board the Paddlewheel Boat.

 

Your frequently asked questions

What Covid-19 measures are in force?
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Mask wearing is compulsory for people aged 11 and over in the welcome building, and throughout the cruise. Also, the number of visitors per cruise is restricted.

The Paddlewheel Boat has introduced a health protocol so that you can be hosted, and enjoy your tour, with complete peace of mind.

For more details: Our health measures

Are dogs accepted on board the Paddlewheel Boat?
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Yes, dogs are tolerated on board and during the cruise, if they behave properly and are kept on a lead. Category 1 and 2 dog breeds must wear a muzzle. The guides reserve the right to refuse a dog whose behaviour is considered dangerous to other passengers, or if there are too many dogs.

Can I take photos and videos during the tour?
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Taking photos and videos is authorised – and encouraged!

Can I board the Paddlewheel Boat with a pushchair?
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Yes, pushchairs are accepted on board the Paddlewheel Boat, but must be folded at the boat entrance. Please note that the boat is boarded via a stairway of about 10 steps.

For your comfort, we advise you to bring a baby carrier rather than a pushchair.

Are Chèques Vacances accepted?
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Yes, ANCV Chèques Vacances vouchers are accepted for the Paddlewheel Boat (up to €30 per payment; no change given). 

Since 2021, we have also accepted ANCV Connect e-vouchers, which can only be used to buy tickets online (up to €30 per payment).

How long does the Paddlewheel Boat cruise last?
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The cruise lasts 1hr30 depending on the season. 

For more details: Times & prices

What distance does the cruise cover?
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You will sail about 17 km between the villages of Saint-Nazaire-en-Royans and La Sône.

Is there a car park? Is it free?
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There is a free car park next to our building, 300 metres from the landing stage.  

It is not in the shade.

Is the Paddlewheel Boat accessible to disabled people?
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For details: Accessibility

Can I park my motorhome?
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Motorhomes are tolerated in the car park next to our building, by the lake in Saint-Nazaire-en-Royans.

For more details: On-site services

Can I have lunch on board the Paddlewheel Boat?
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We invite you to visit this section: Places to eat

If you are a group of more than 30 people and wish to take a lunch cruise: Groups

Do you have specific rates for groups of adults and children?
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Yes, groups received specific rates, depending on how many people there are. Advance booking is required.

For more details: Adult groups , Schools & leisure and Medical-social facilities

Are there concessionary rates?
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Yes, we offer concessions for students, job seekers, and disabled people. Proof is required.

For more details: Times & prices

How can I buy my tickets?
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Tickets do not need to be purchased in advance, but we strongly advise you to do so.

You have two options:

- Buy on site: you choose the date and time of your cruise, subject to availability.

- Achat en ligne : you choose the date and time of your cruise. You must order your tickets at least 1 hour before your chosen cruise starts.

 

If you're a group or adults or children (about 20 people) or a medical-social facility:

Get preferential rates and book via our dedicated booking service: snat@visites-vercors.com

For more details: Groups

What payment methods are accepted?
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We accept various payment methods:

On site: cash, debit/credit cards, bank cheques, and ANCV Chèques Vacances vouchers (up to €30 per payment, no change given), PassRégion.

Online: debit/credit cards, and ANCV Connect e-vouchers (up to €30 per payment).

 

For more details : Times & prices

What can I do after my Paddlewheel Boat cruise?
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We offer Smart Deals that let you combine your cruise with a tour of the Grotte de Thaïs and/or a tour of the

Jardin des Fontaines Pétrifiantes

And don’t miss a tour of the Grotte de Choranche, a 30-minute drive away.

Discover !

How much does a Paddlewheel Boat cruise cost?
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To view prices based on the season, please go to: Times & prices .

Can I go on a cruise with small children?
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Yes, the cruises are suitable for children and adults of all ages. For very young children, we advise using a baby carrier to move around more easily on board.

Does the Paddlewheel Boat have a shady area (in case of rain or strong sunshine)?
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Yes, the Paddlewheel Boat has two levels.
The lower deck is fully enclosed, with sheltered seats.

The upper deck only has an awning, which provides protection from the sun.

Can I eat on board the Paddlewheel Boat?
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No, picnics are not allowed on board the Paddlewheel Boat.

For more details: Places to eat

Is it hot on board the Paddlewheel Boat?
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The Paddlewheel Boat is not air-conditioned. If there is a heatwave, conditions are the same as outside.

How many passengers can the Paddlewheel Boat carry?
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The Paddlewheel Boat can carry up to 140 passengers.

For more details: Our health measures